Your privacy matters to us. Learn how we protect and use your information.
Updated Payment Model: Customers now pay directly through the app. Businesses receive settlements to their bank accounts. No wallet system in use.
Last updated: January 18, 2026
Welcome to VibeRoute. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.
This policy specifically addresses our commission-based referral system, payment processing, business verification requirements, and the updated payment model where customers pay directly through the app and businesses receive settlements to their bank accounts.
We use your information to:
We do not sell your personal information. We may share your information with:
When you interact with businesses on our platform, we share relevant information (like your name and check-in) to facilitate the service and commission validation.
We work with third-party payment processors (like Paystack and Flutterwave) to handle customer payments and business settlements. Payment information is processed according to their privacy policies.
For business settlements, we share necessary banking information with our banking partners to facilitate transfers to your registered bank account.
We work with third-party companies to provide services like payment processing, analytics, customer support, and commission validation services.
We may disclose information if required by law, to enforce our Terms of Service, or to protect our rights and safety, particularly in cases of payment disputes or fraud prevention.
Customers pay for deals directly through the VibeRoute app. Payment information is processed by third-party payment processors. We collect transaction data including:
For businesses, we collect and process settlement information:
Commissions are automatically calculated from customer payments and processed as follows:
To verify commission eligibility and prevent fraud, we collect and analyze:
New Payment Model: Under our updated system, customers pay for deals directly through the app. Commissions are deducted from these payments, and businesses receive settlements to their bank accounts. No wallet system or upfront payments are required.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
Payment Data Protection: All payment transactions and settlement data are protected with bank-level security measures, including end-to-end encryption, tokenization, and regular security audits by our payment partners.
You have the right to:
To exercise these rights, please contact us using the information below.
Important: Certain financial and transaction data must be retained for legal, tax, and compliance purposes as required by Nigerian law, even after account deletion. This includes commission payment records, business verification documents, settlement records, customer payment histories, and tax compliance data.
VibeRoute uses location data to provide location-based features and verify commission eligibility. You can control location permissions through your device settings. We use location data to:
Commission Verification: Location data is essential for verifying legitimate check-ins and preventing commission fraud. Disabling location services may limit your ability to earn or validate commissions and verify deal redemptions.
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. Specifically:
VibeRoute operates in multiple jurisdictions. Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and compliance with applicable data protection laws. Payment processing data may be transferred to payment processors in different jurisdictions as necessary for transaction processing.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.
We also use analytics tools to understand commission performance, detect fraud patterns, improve our payment processing systems, and analyze settlement patterns.
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Note: Business accounts must be created by individuals 18 years or older with legal authority to bind the business to commission payment obligations and receive financial settlements.
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
For material changes affecting payment processing, commission handling, or data collection for settlements, we may provide additional notice through email or in-app notifications, particularly for business accounts.
VibeRoute is a product of Swapplee Technologies Ltd
Founder/CEO: Emmanuel C. Ikehi
Office Locations:
International Office:
8 The Green, Suite B
Dover, Kent, DE 19901
Delaware, USA
Lagos Office:
3/5 Gbajumo Street, Balogun
Lagos, Nigeria
Registration: Registered with the Corporate Affairs Commission (CAC) of Nigeria
Payment Partners: PCI-DSS compliant payment processors including Paystack and Flutterwave
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries: privacy@viberoute.app
Payment & Settlement Inquiries: payments@viberoute.app
Settlement Issues for Businesses: settlements@viberoute.app
Data Protection Officer: dpo@viberoute.app
Company: Swapplee Technologies Ltd
By using VibeRoute, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Business Accounts: By creating a business account, you specifically consent to the collection and processing of financial data necessary for commission settlements, compliance verification, and payment processing as outlined in our Terms of Service and Business Agreement.
💳 Updated Payment Model: You acknowledge that under our updated system, customer payments are processed directly through the app, commissions are deducted from these payments, and settlements are made to your registered bank account.