Privacy Policy

Your privacy matters to us. Learn how we protect and use your information.

Last updated: December 27, 2024

Introduction

Welcome to VibeRoute. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

Information We Collect

Personal Information

Name and contact information (email, phone number)
Account credentials (username, password)
Profile information (profile picture, bio)
Payment information (processed securely through third-party providers)

Location Data

GPS coordinates when you use location-based features
Check-in locations at businesses
City and region information

Usage Information

Browsing history on our platform
Search queries and preferences
Interaction with deals and businesses
Device information and IP address

How We Use Your Information

We use your information to:

Provide and maintain our services
Show you nearby businesses and deals based on your location
Process transactions and send notifications about your activity
Personalize your experience and recommendations
Communicate with you about updates, offers, and promotions
Improve our services and develop new features
Detect, prevent, and address fraud and security issues
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Business Partners

When you interact with businesses on our platform, we share relevant information (like your name and check-in) to facilitate the service.

Service Providers

We work with third-party companies to provide services like payment processing, analytics, and customer support.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Regular security assessments and updates
Limited access to personal data by authorized personnel only
Secure authentication and password protection

Your Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Delete your account and associated data
Object to processing of your data
Data portability - receive your data in a structured format
Withdraw consent at any time

To exercise these rights, please contact us using the information below.

Location Data & Permissions

VibeRoute uses location data to provide location-based features. You can control location permissions through your device settings. We use location data to:

Show you nearby businesses and deals
Verify check-ins at physical locations
Provide navigation and directions
Enhance your discovery experience

Note: You can disable location services at any time, but this may limit certain features of the app.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@viberoute.com

Company: Swapplee Technologies Ltd

By using VibeRoute, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.